Reference

How turbo87 Handles Your Personal Data

When you open an account with us or top up via DANA, OVO, or GoPay, we collect certain information to keep your account secure and your sessions running smoothly.

Account data kept secureDANA, OVO, GoPay wallet details protectedYour data rights, clearly statedIndonesia-eligible regions only

Explore the Lobby Read FAQ

What Information We Hold and Why

turbo87 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the details you give us when you register — your name, email address, and mobile number. When you make a deposit through DANA, OVO, or GoPay, we log the transaction reference and wallet identifier to verify the transfer and match it to your account.

1
We do not store your full wallet PIN or payment credentials. We also collect device data — your browser type, operating system, and session activity — to detect unusual login behaviour and keep your account safe. If you contact our support team, we keep a record
2
of that conversation to resolve follow-up queries. Cookies and similar tracking tools help us remember your session preferences, such as your last game position or preferred language setting. You can adjust cookie permissions through your browser at any time. All data processing applies only where access
3
is permitted under local law in Indonesia. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are held for as long as required under applicable rules, and account profile data is removed upon verified account closure.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption at the point your data enters our system — whether that's a login from your phone in Yogyakarta or a deposit confirmation from a DANA wallet. Access to your account data inside our systems is limited to staff who need it to operate your account or resolve a support issue. We do not share your data with advertisers. Cookie data is used solely for session continuity and security purposes.

Encrypted Data Storage

Account details, wallet references from DANA, OVO, or GoPay, and session logs are stored with encryption. Only authorised internal roles can access this data for operational purposes.

Cookie Control

We use session cookies to keep you logged in and remember your preferences. You can clear or block cookies through your browser settings without losing your account access.

Data Retention Policy

We hold your profile data only as long as your account is active. Once you close your account and we verify the request, personal data is removed within the timeframe required by applicable rules.

Third-Party Sharing

We do not sell or rent your data. We share only what is strictly required with payment processors — such as DANA or GoPay — to complete your transaction securely.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handle your personal details, our support team is the right place to start. Queries about DANA, OVO, or GoPay wallet data stored on your account can also be directed through the same channels. We aim to acknowledge data requests promptly and resolve them as quickly as the verification process allows.

Team online

Live Chat

Start a live chat session from within your account dashboard to raise a data query or request access to your stored account information directly.

Email Support

Send a written data request to our support email. Include your registered mobile number and the wallet type — DANA, OVO, or GoPay — linked to your account.

In-Account Request Form

Log in, head to account settings, and use the data request form to submit a deletion, correction, or access request without needing to contact support separately.

Your Questions About Privacy, Answered

These are the questions we hear most often about how we handle personal data. If something isn't covered here, reach out via live chat or the in-account request form and we'll give you a direct answer.

We collect your name, email, and mobile number at registration. When you link a wallet like DANA or OVO, we log the transaction reference — not your PIN or full credentials.

We keep a transaction reference tied to your account for verification purposes. Your actual wallet login credentials and PIN are never stored on our side.

Yes. Submit a data access request through the in-account form or email support with your registered mobile number. We will verify your identity before sending any data.

Log in, go to account settings, and use the deletion request form. After identity verification, we remove your profile data within the period required under applicable rules.

We do not sell or share your data with advertisers. We share only what payment processors like GoPay or DANA require to complete a transaction on your behalf.

Session cookies keep you logged in and remember your preferences. You can block or clear them in your browser settings. Your account access remains intact either way.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountturbo87 Login InfoAbout Us

How turbo87 Handles Your Personal Data

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Control

Data Retention Policy

Third-Party Sharing

How to Reach Us About Your Data

Live Chat

Email Support

In-Account Request Form

Your Questions About Privacy, Answered

01 What personal data does turbo87 collect when I register?

02 Is my DANA, OVO, or GoPay wallet data stored after a deposit?

03 Can I request a copy of the data turbo87 holds about me?

04 How do I ask turbo87 to delete my account data?

05 Does turbo87 share my data with advertisers or third parties?

06 How do cookies affect my account and can I turn them off?

Privacy Policy

Related pages

Related pages